Privacy Policy
Beetle's Plumbing Solutions, LLC Effective Date: August 11, 2026
This Privacy Policy describes how Beetle's Plumbing Solutions, LLC (“Beetle's Plumbing,” “we,” “our,” or “us”) collects, uses, and protects your Personal Information.
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. This Privacy Policy describes our practices for processing Personal Information that we collect and use in connection with:
● Websites operated by us from which you are accessing this Privacy Policy (the “Site”);
● Our social media pages from which you are accessing this Privacy Policy;
● Email communications we send to you that link to this Privacy Policy;
● Communications, including emails, SMS and/or text messages we send to you manually or through software that may qualify as an automated messaging system (“Texts”); and
● Offline business interactions you have with us, including in-person discussions, telephone conversations, and other communications.
Collectively, we refer to these as the “Services.” By using our Services or voluntarily providing information to us, you acknowledge that your information may be collected and used as described in this Privacy Policy.
Terms of Use and Communications
By voluntarily opting in to receive communications from us, you agree to receive informational, transactional, and, where separately authorized, promotional communications from Beetle's Plumbing Solutions, LLC, including communications regarding our plumbing services, appointments, estimates, service updates, promotions, and customer service.
Submitting a form on our Site allows us to use the information you provide to respond to your request and communicate with you regarding the services or information you requested.
Consent to receive text messages is not a condition of purchasing goods or services.
We may contact you through telephone, text message, or email. Messaging frequency may vary, and message and data rates may apply.
You may opt out of text messages at any time by replying STOP. Reply HELP for assistance.
Collection and Use of Personal Information
We may collect Personal Information and other information when you use our Services or voluntarily provide information to us. Information we may collect includes:
● Name
● Phone number
● Mobile phone number
● Email address
● Service or property address
● Information about the plumbing services you request
● Appointment and service information
● Information submitted through website forms
● Communications you have with us
● Internet Protocol (IP) address
● Browser type and version
● Pages visited on our Site
● Date and time of visits
● Time spent on pages
● Other website usage information
We may use this information to:
● Respond to inquiries and service requests;
● Schedule and manage appointments;
● Provide estimates and plumbing services;
● Communicate regarding requested services;
● Send appointment reminders and service updates;
● Provide customer service;
● Process payments;
● Improve our website and services;
● Improve our customer experience; and
● Send promotional communications when you have provided appropriate consent
Mobile Phone Information and SMS Communications
If you provide a mobile phone number to Beetle's Plumbing Solutions, LLC, we may use it to communicate with you regarding your service request, appointments, estimates, customer service, service updates, and other communications you have requested or authorized.
If you separately opt in to receive marketing or promotional text messages, we may also send you promotional offers, discounts, company updates, and other marketing communications consistent with your consent.
Beetle's Plumbing Solutions, LLC will not sell, rent, or share your mobile phone number or mobile contact information with third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in data and consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use trusted service providers that help us provide website, scheduling, customer relationship management, communications, and messaging services. These providers may process your information solely as necessary to provide services to us.
Text Message Opt-Out
You may opt out of receiving text messages from Beetle's Plumbing Solutions, LLC at any time by replying:
STOP to any text message you receive from us.
After you send STOP, you may receive one final confirmation message. No additional text messages will be sent unless you provide a new consent.
For assistance, reply:
HELP
or contact us directly using the contact information provided below.
Message and data rates may apply. Message frequency may vary.
Cookies
We may use cookies and similar technologies to enhance your experience when using our Site.
Cookies may allow us to understand how visitors use our website, improve website functionality, analyze website traffic, and improve our Services.
You may be able to accept or refuse cookies through your browser settings. If you choose to disable cookies, some portions of our Site may not function properly.
Sharing Information and Service Providers
We do not sell, trade, or rent your Personal Information.
We may share information with trusted service providers that help us operate our business, including providers that assist with:
● Website hosting and maintenance;
● Scheduling and appointment management;
● Customer relationship management;
● Communications and messaging;
● Payment processing;
● Website analytics; and
● Other business operations.
These service providers may have access to Personal Information only as reasonably necessary to perform services on our behalf.
We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
We may disclose Personal Information when required by law, legal process, court order, governmental request, or when we reasonably believe disclosure is necessary to protect the rights, property, safety, or security of Beetle's Plumbing Solutions, LLC, our customers, employees, or others.
If Beetle's Plumbing Solutions, LLC undergoes a merger, acquisition, sale, reorganization, or other business transaction, Personal Information may be transferred as reasonably necessary to complete that transaction and will continue to be handled in accordance with applicable privacy requirements.
Website Forms
When you submit a form on our Site, we may collect information such as your name, phone number, mobile phone number, email address, service address, and details regarding the plumbing service you need.
We use this information to respond to your request and provide the services or communications you have requested.
If a form collects a mobile phone number for SMS communications, the form will provide a separate SMS consent option.
SMS consent is optional and is not required to submit a service request or receive services from Beetle's Plumbing Solutions, LLC.
Links to Other Websites
Our Site may contain links to third-party websites, applications, or services.
Third-party websites and services are not operated by Beetle's Plumbing Solutions, LLC and may have their own privacy policies and terms.
We encourage you to review the privacy policies of any third-party websites you visit.
We are not responsible for the privacy practices, content, or policies of third-party websites or services.
Protecting Personal Information
We take reasonable administrative, technical, and organizational measures to protect the Personal Information we collect.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Your Privacy Choices
You may contact us to:
● Request information about the Personal Information we maintain about you;
● Request correction of inaccurate information;
● Request that certain communications be discontinued;
● Opt out of text messages by replying **STOP**;
● Request assistance regarding how your information is used; or
● Ask questions about this Privacy Policy.
Some information may be retained when necessary for legitimate business purposes, legal obligations, dispute resolution, or recordkeeping.
Children's Privacy
Our Site and Services are not directed toward children under 13 years of age.
We do not knowingly collect Personal Information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Services, technology, or applicable requirements.
Any changes will be posted on this page with an updated effective date.
We encourage you to periodically review this Privacy Policy.
Liability Disclaimer
By providing your Personal Information and consenting to receive communications from us, you confirm that the information you provide is accurate and that you are the authorized recipient of communications sent to the phone number or email address provided.
If you provide information or consent on behalf of another individual, you represent that you are authorized to do so.
Beetle's Plumbing Solutions, LLC is not responsible for claims, losses, or damages resulting from the unauthorized or incorrect use of another person's Personal Information provided by a user.
Contacting Us
If you have questions or suggestions about this Privacy Policy or how we use your Personal Information, please contact us:
Beetle's Plumbing Solutions, LLC
North Royalton, Ohio
Website: BeetlesPlumbing.com
Phone: 440-283-6825
Email: wecare@beetlesplumbing.com
Please do not include credit card information, passwords, or other highly sensitive information in email communications.
Updated: August 11, 2026
